In response to COVID-19, The Maryland Department of Housing and Community Development will provide updates and resources most useful for our partners. This page will be updated regularly as this situation evolves. You can also join our mailing list to receive our Community Services Connection newsletter. We encourage you to also reference the following resources:
MD Department of Health Coronavirus
Maryland Community Service Providers COVID-19 Emergency Needs Report
CDC’s main resource page
Section 2 - Updates and Resources from National Partners
These providers are “suspending service disconnections and waiving new late payment charges at least until May 1 and will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options.” According to a press release from Delmarva Power, assistance can also include working to reconnect households that may have already been disconnected so families can be safe during the Covid-19 crisis.
Washington Gas is suspending service disconnections and waiving late fees. They are also offering payment arrangements.
WSSC Water will be suspending water service disconnections and waiving late fees. They are also offering support to households on a case by case basis and customers should contact them about any account issues, such as requests to restore an already disconnected water service.
Verizon is offering a variety of services and supports for Residential, small business and lifeline providers. These include suspension of service disconnection and late fees for households and new internet access options for low income households.
Comcast Xfinity is expanding internet connection options and services for low income households and suspending disconnection of services among other supports for the community in response to COVID-19.