The Division of Credit Assurance (DCA) Multifamily (MF) Asset Management team helps ensure that rental housing and special loan program projects funded by DHCD are properly operated and maintained. These projects must follow the requirements, terms, and conditions of all financing and subsidy sources.
Directly and through third-party servicers, the team:
- Monitors the multifamily loan and project portfolios to identify and manage risk.
- Ensures timely collection of loan payments.
- Works with borrowers and property managers to address and mitigate risk and non-compliance.
Compliance and Inspections
One of the team’s primary roles is to monitor and enforce income, rent, and other operating requirements. These requirements are a condition of receiving funding.
DCA supports borrowers/owners, and property managers by providing current forms, resources, guidance and policies:
Income Limits
Compliance Forms
Compliance Policy Documents
Asset Management Requests
The MF Asset Management team is your primary point of contact for requests relating to closed multifamily loans and assistance financed by the Department and CDA.
Guidance and requirements for preparing and submitting common asset management requests:
You must submit all asset management requests through your project's Procorem WorkCenter. For information on how to access and use Procorem WorkCenters, visit the
Procorem Portal Resources page.
DCA strives to provides clear and useful guidance for borrowers, project owners, property managers, and their staff. These resources help them understand program requirements and how to submit asset management requests. Resources are organized by common request types:
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SSR (Standard Servicing Requests)
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Tax, Insurance, Reserve and Impound Requests
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Management Agent Changes
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Rent Increases
- MTR (Major Transaction Requests) - coming soon
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Other
For more information or assistance, please email the appropriate staff:
Multifamily Asset Management:
Division of Credit Assurance:
